From The New York Times, 10/16/05:
http://www.nytimes.com/2005/10/16/politics/16homeland.html
Study Ranks Homeland Security Dept. Lowest in Morale
By DAVID E. ROSENBAUM
WASHINGTON -
At the Department of Homeland Security, the main government agency
responsible for protecting the country against terrorism and
responding to natural disasters like Hurricane Katrina, only 12
percent of the more than 10,000 employees who returned a government
questionnaire said they felt strongly that they were "encouraged to
come up with new and better ways of doing things."
High Profile, Low Satisfaction Only 3 percent said they were confident
that in their department, personnel decisions were "based on merit."
Fewer than 18 percent said they felt strongly that they were "held
accountable for achieving results."
And just 4 percent said they were sure that "creativity and innovation
are rewarded."
In each of these instances and many others, the responses of the
Homeland Security employees were less favorable than those of all the
other departments and large agencies surveyed by the federal Office of
Personnel Management, according to a new study by an outside research
organization.
Experts in human resources said the morale problems indicated in the
survey should be of serious concern to the top officials at the
department.
"It shows there is something fundamentally wrong at the organization,"
said Peter Cappelli, professor of management and director of the
Center for Human Resources at the Wharton School of the University of
Pennsylvania.
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Ain't it comforting to know that this is the agency responsible for
protecting the country?
Harry
.
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